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Proactive Managed Services for Your Business

In today’s rapidly evolving digital landscape, leveraging the immense power of platforms like Dynamics 365, Power Platform, Azure, AWS, and beyond isn’t just a choice- it’s a necessity. But diving deep into these technologies and maximizing their potential requires expertise, time, and a strategic vision.

Whether you’re an enterprise on the brink of digital transformation or a seasoned organization striving to maintain your competitive edge, AlphaBOLD’s managed services are tailor-made to guide you. AlphaBOLD provides comprehensive insights and hands-on support to ensure your tools and systems not only align with your business objectives but also propel you ahead. Dive in, explore the possibilities, and see how AlphaBOLD can elevate your operational efficiency, streamline processes, and catapult your ROI.

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Ready to harness the power of next-gen technologies? Request a managed services consultation today.  

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Unlock the Full Potential of Your Digital Infrastructure

Whether it’s a specific Dynamics 365 module or a Microsoft app, navigating post-implementation tech challenges is like sailing uncharted waters. Businesses strive for consistent performance amid evolving demands, aiming to balance innovation and stability. Justifying budgets and handling unexpected support costs are everyday struggles. However, Managed Services at AlphaBOLD guarantees efficient technology management, optimizing operations and boosting productivity.

What are Managed Services?

At AlphaBOLD, our Managed Services offer comprehensive support plans designed to efficiently manage various Microsoft solutions such as Dynamics 365, Microsoft 365, Azure DevOps, and other solutions in our portfolio, including cloud services like Amazon Web Services (AWS) and Google Workspace. As Microsoft Partner, AlphaBOLD is fully equipped to tackle both common and unique challenges companies face post-go-live. AlphaBOLD’s Support Services encompass a holistic approach to managing Microsoft solutions, providing vital assistance in navigating the intricacies of software.

Supported Solutions – From Microsoft 365, Dynamics 365 to Azure

AlphaBOLD is not just a Microsoft Managed Services Partner, our Managed Services cover a range of products, including:
  • Microsoft Dynamics 365 (from D365 Customer Engagement to D365 Business Central)
  • Power Platform (Power BI, Power Apps, Power Automate & Power Virtual Agents)
  • Microsoft 365 (Teams, SharePoint and office applications)
  • Azure DevOps
  • Google Workspace
  • Amazon Web Services (AWS)
  • Windows Server and Active Directory
  • Microsoft SQL Server
  • Microsoft Azure (IaaS, PaaS, SaaS)
  • Microsoft Azure (IaaS, PaaS, SaaS)
  • Microsoft Intune (Endpoint management)
  • Microsoft SharePoint Server
  • Microsoft Teams (Collaboration platform)
  • Microsoft .NET Framework and .NET Core
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What Does Support Include?

By choosing AlphaBOLD’s Managed Services, you’re opting for a partnership that prioritizes your success and ensures your technology infrastructure catalyzes growth and efficiency with:

Technical Assistance: Prompt and expert technical support to address any issues or queries related to the supported products.

Performance Monitoring: Continuous monitoring of your systems to ensure optimal performance and efficiency.

Security Management: Implementing and managing security measures to safeguard your data and infrastructure.

Regular Updates and Patches: Keep your systems updated with the latest updates, patches, and improvements to enhance functionality and security.

Problem Resolution: Timely resolution of problems and glitches to minimize downtime and disruptions to your operations.

Consultation and Guidance: Expert advice and guidance to help you make informed decisions about your technology landscape.

Managed Services Plans For Businesses of All Sizes

At AlphaBOLD, we offer Tailored Cloud Managed Services plans and custom IT solutions meticulously designed to cater to the specific needs of your business. Our team of certified experts provide a personalized and adaptable support structure to suit your unique requirements.
Tailoring to Your Business Needs

Our Managed Services Plans are crafted to adapt and grow with your business. We understand that each business is unique; therefore, we provide the flexibility to customize the support and services you require.

Core Plan: The Foundation

The Core Plan is the solid foundation, ensuring essential support and assistance for your technology infrastructure. This plan includes fundamental services that guarantee smooth operations and basic maintenance, allowing you to focus on your core business activities.

Add-on Services for Enhanced Support and Scalability

To further enhance your support experience and optimize scalability, we offer a range of add-on services that can be seamlessly integrated into the Core Plan.

Why Choose AlphaBOLD as
Your Managed Service Partner?

AlphaBOLD isn’t just another managed service provider. We serve as your strategic technology partner , delving deep into your challenges and offering solutions that aren’t mere quick fixes. Instead, we pave a path toward scalability and ongoing business evolution. Here’s why AlphaBOLD stands out:

  • Expertise Onboard

    Our seasoned team brings invaluable experience from diverse domains like cybersecurity, cloud solutions, and data management.

  • Bespoke Solutions:

    We reject the one-size-fits-all approach. Instead, we listen and tailor our solutions to fit your unique needs.

  • Consistent Excellence:

    Our track record isn't just about numbers—it's about satisfied partners who've achieved more with us.

  • Strategic Alignment:

    More than service, we provide vision. We align our strategies with your objectives, ensuring seamless synergy.

  • Always On Guard:

    From real-time performance monitoring to state-of-the-art security measures, we've got your back.

  • Round-the-Clock Support:

    Challenges don't clock out, and neither do we. Our 24/5 support is here whenever you need it.

  • Tailored Scalability:

    Our services seamlessly scale alongside your business needs, ensuring you have the right support as you grow and evolve.

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Key Considerations For Selecting
A Managed Services Provider

Considering a Managed Services is not just another day-to-day task—it is a strategic decision that can drive your organization to new heights in efficiency, security, and innovation. With challenges like budget and scalability to weigh, making the right choice is overwhelming. That’s why it’s crucial to weigh the following key considerations carefully: 

Support Expertise & Experience

  • What qualifications, certifications, or continuous training do your support personnel undergo? 
  • Can you provide testimonials or case studies demonstrating your team’s proficiency in handling Microsoft 365/ Dynamics 365 challenges?   
  • What’s your response time for critical IT issues? 
  • Do you offer 24/7 support? 
  • How do you prioritize and handle multiple client emergencies simultaneously? 

Pricing & Packages

  • How is your pricing structured for different service tiers or packages? 
  • Are there any hidden fees or additional costs we should know? 
  • What added value does each tier offer compared to the others? 
  • Do you offer customized pricing?  

Data Security & Compliance

  • How do you handle data breaches, and what is the recovery protocol? 
  • How do you stay updated with the latest security threats and compliance regulations? 
  • Can you assist us in achieving and maintaining industry-specific compliance standards? 

Partnerships & Integrations

  • Which leading tech vendors or software providers are you partnered with? 
  • How do you ensure the seamless integration of third-party solutions into our IT environment? 
  • Are there any existing partnerships benefiting our specific industry or business model? 

Customization & Scalability

  • How do your services adapt to fit our unique business needs and goals? 
  • As our business evolves, how can your services scale or pivot to meet our new requirements? 
  • How often do you reassess and adjust strategies based on a client’s growth or change in direction? 
Take the next step towards optimized support – we’re here to guide you every step of the way.
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