Technical Content Developer

  • Anywhere
  • This position has been filled

AlphaBOLD is building BOLDCommunity and Raving Fans. At AlphaBOLD customers are not just mere clients but they are rather strategic allies who come together with our consulting team to create customer centric solutions. Our clients are as much part of BOLDCommunity as our consultants. We strive to connect members of our community so they could learn from each other’s experience. We are building this culture of trust that embodies our core values and we are looking to add a few more BOLDEnthusiasts to this amazing BOLDCommunity. If you are passionate about customer service, creating joy by building amazing solutions and impacting lives by making things easier then please apply. We would love to consider you for this position. If you happen to know BOLDEnthusiast please ask them to make an introduction as 90% of our hires are through referrals.

Please learn more about us and our culture to see if you are good fit. Learn Who We Are

Job description:

The Content Writer is responsible for owning AlphaBOLD’s voice and developing content across a number of channels to drive lead generation, product education, and brand awareness. The ideal candidate has a passion for words and data, and understands how to influence an audience with the right tone, message, and delivery. Experience with cloud technologies and modern software development practices is a plus. You’ll work closely with the marketing, product management, engineering, and support teams to become a subject matter expert in our product, and write compelling content that engages our customers and entices sales prospects.

Job Responsibilities:

  • Understand, internalize, and evolve AlphaBOLD’s voice across target audiences and verticals
  • Interact with subject matter experts and technical staff to collect information
  • Document new business processes and participate in the development of training materials
  • Clearly and succinctly explain AlphaBOLD’s technology and features
  • Create engaging and intelligent copy for our marketing and sales collateral, including:
  1. Customer case studies
  2. Blog posts
  3. Emails
  4. Social media campaigns
  5. White papers
  6. Educational how-tos
  7. Website copy (product pages, landing pages)
  8. Sales presentations
  9. Brand assets
  • Manage all steps of writing projects, from understanding project objective and information gathering to content development, review, and editing
  • Ensure that all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and social promotion

Required Skills & Experience:

  • Minimum Bachelor’s degree in related discipline or equivalent work experience. However, Masters will be preferred
  • Bachelor’s degree in Journalism, Communications, or related field would be a plus
  • 5+ years of experience in technical writing
  • 5+ years of business process documentation and process mapping experience
  • 5+ years in a writing field related to business-to-business technology
  • Amazing writing skills, and the ability to switch between instructional product and casual, blog-friendly writing styles
  • Meticulous attention to detail with outstanding proofreading, fact checking, and editing skills
  • Ability to present complex technical concepts in a clear and compelling manner to target audiences
  • Feel comfortable speaking to product users and conducting interviews
  • Detail-oriented and deadline-driven, with very strong project management and organizational skills
  • Familiar with best practices for content marketing and SEO
  • Demonstrated ability to understand target prospect/customer persona, and tailor message for that particular audience
  • Team player with outstanding communication skills and a hands-on, roll-up-your-sleeves work ethic
  • Comfortable juggling multiple projects and aggressive deadlines
  • Creative with a healthy sense of humor

What We Offer:

  • Market Competitive Salary Package
  • Medical Insurance
  • Individual Performance Incentive Plan
  • Company Performance Incentive Plan
  • PTO
  • Gym