Bringing tech-based innovation for Healthcare and Life Sciences 

The rapid transformation in the healthcare and life sciences industry has pushed industry leaders to look for technology infrastructures and solutions that not only meet patient demands but also help them streamline internal processes and increase market potential. They now demand solutions that reduce costs, increase operational efficiency, and streamline patient care. As technology advisors with expertise across various domains, AlphaBOLD experts can help clients overcome their business challenges while ensuring they remain competitive in a highly evolving market. 

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Solutions built for the healthcare and life sciences industry

Patient Loyalty Index is an AI-based sentiment analysis tool that measures the patient happiness index of our healthcare/life science clients’ customer base. The Patient Loyalty Index connects med-devices companies to the patients rather than the traditional model where companies are limited to hospitals from a visibility standpoint
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Disease Classifier rectifies disease data that is recorded manually or maintained across disparate systems. Such information is prone to inconsistencies. This AI-powered solution helps healthcare companies to maintain consistent data considering the sensitivity of medical data. The Disease Classifier is a trained AI solution system that eradicates conflicts and classifies the data
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Behavioral CRM is a connected system that enables sales and marketing to work together efficiently. Many healthcare organizations fail to see data as connected graph between organization, customers (hospitals, health providers), patients and manufacturers. The solution provides users with improved insights and efficient sales collaboration, thus empowering them to execute the sales strategy effectively. With tailored information, improved tracking, access to data, and time efficiency, the Behavioral CRM improves the overall sales and profitability of the company.
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BOLDConnect is an end-to-end predictive maintenance solution that uses artificial intelligence and smart sensors to improve operational efficiency, minimize costs, and extend the equipment lifecycle. By connecting IoT devices with business processes, you can monitor the health and performance of your industrial equipment anytime, anywhere.
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Unlocking innovation in healthcare and life sciences

The healthcare and life sciences industry faces many obstacles in today’s technology-oriented landscape. Many companies under this umbrella lack innovation in processes, data management, and project management. Due to this lack of technology adoption, they operate at a high cost and cannot scale. AlphaBOLD is a one-stop-shop technology solution provider. Our solutions are designed to automate and streamline every aspect of healthcare and life sciences industry processes. With the collective experience and expertise of our BOLDEnthusiasts, healthcare and life sciences companies can optimize processes to attain scalability, flexibility, and profitability. 

ERP solutions

AlphaBOLD’s ERP experts help clients utilize ERP services to efficiently manage the complexities of their healthcare/life sciences and medical business in the cloud with a 360-degree view of all business processes. These solutions are backed up with advanced reporting and inventory management capabilities.

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CRM solutions

AlphaBOLD experts utilize CRM services to help customers create healthcare experiences across the entire patient journey. With our experts, healthcare organizations can securely connect people, data, and processes to build unified patient profiles, enable care coordination, and make data-driven decisions.

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CRM solutions

AI solutions

AlphaBOLD’s AI experts can help harness the power of AI to create automated solutions and workflows that streamline internal and external processes for healthcare and life sciences businesses, such as process efficiency, device management, and predictive maintenance.

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Collaboration solutions

AlphaBOLD’s experts understand that healthcare and life sciences processes are complex for members and staff. Our experts provide customized, advanced collaboration solutions built on leading technologies to streamline collaborative inefficiencies within and outside the organizations.

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Collaboration solutions

Complex healthcare and life sciences implementations 

Challenges

Solution

Impact

  • Struggled due to spread-out business operations and massive amounts of incoming data  
  • Experienced disparate cross-communication processes
  • Lacked cohesive measures to share updates across departments and regions
  • Scattered client information across different storage locations  

  • Created a fully functional SharePoint Intranet portal
  • Utilized SharePoint web parts to allow easy resource access
  • Redesigned information architecture to streamline document management across multiple departments
  • Created different departmental sites on the intranet portal  

  •  Information and data were now secure and readily available  
  • User-friendly and secure document and data management  
  • Improved collaboration between various departments and regional teams
  • Workflows ensured that no unnecessary information was shared with unrelated parties

Challenges

  • Struggled due to spread-out business operations and massive amounts of incoming data  
  • Experienced disparate cross-communication processes
  • Lacked cohesive measures to share updates across departments and regions
  • Scattered client information across different storage locations  

Solution

  • Created a fully functional SharePoint Intranet portal
  • Utilized SharePoint web parts to allow easy resource access
  • Redesigned information architecture to streamline document management across multiple departments
  • Created different departmental sites on the intranet portal  

impact

  •  Information and data were now secure and readily available  
  • User-friendly and secure document and data management  
  • Improved collaboration between various departments and regional teams
  • Workflows ensured that no unnecessary information was shared with unrelated parties

Challenges

Solution

Impact

  • Used ineffective tools to measure employee KPIs and productivity     
  • Relied on a system that was built for small-scale organizations
  • Faced backlog due to late orders and warehouse management 
  • Scattered data between warehouse and ERP management
    solution 

  • Created a detailed discrepancy report   
  • Optimized interface with custom connector for power BI and NetSuite 
  • Integrated the warehouse management solution with NetSuite 
  • Improved inventory tracking without navigating back and forth with employees  

  • Enhanced transparency with one single, interactive dashboard 
  • Focused on capacity planning, which resulted in reducing overall company risks 
  • Improved inventory management and warehouse activity tracking  
  • Improved cost control and time efficiency  

Challenges

  • Used ineffective tools to measure employee KPIs and productivity     
  • Relied on a system that was built for small-scale organizations
  • Faced backlog due to late orders and warehouse management 
  • Scattered data between warehouse and ERP management
    solution 

Solution

  • Created a detailed discrepancy report   
  • Optimized interface with custom connector for power BI and NetSuite 
  • Integrated the warehouse management solution with NetSuite 
  • Improved inventory tracking without navigating back and forth with employees  

IMPACT

  • Enhanced transparency with one single, interactive dashboard 
  • Focused on capacity planning, which resulted in reducing overall company risks 
  • Improved inventory management and warehouse activity tracking  
  • Improved cost control and time efficiency  

Challenges

Solution

Impact

  • Lacked drill-down insights into processes and had limited capabilities regarding data analysis 
  • Existing marketing solutions couldn't integrate with other enterprise solutions used to manage associations​​
  • Without proper solutions in place, AGA was unable to achieve its business goals

  • Implemented an ISV solution built on Dynamics for association management
  • Migrated AGA onto Dynamics 365 Marketing, giving them the capabilities, they need to optimize their marketing campaigns
  • Created marketing and email templates, segments, and journeys for AGA.

  • AGA now enjoys a 360-degree view of their existing and potential customers
  • A user-friendly and integrated marketing solution that would drill deeper into information, giving them real-time insights into their marketing processes  

AGA-Dynamics-365-Marketing-for-improved-association-management-.png

Challenges

  • Lacked drill-down insights into processes and had limited capabilities regarding data analysis 
  • Existing marketing solutions couldn't integrate with other enterprise solutions used to manage associations​​
  • Without proper solutions in place, AGA was unable to achieve its business goals

Solution

  • Implemented an ISV solution built on Dynamics for association management
  • Migrated AGA onto Dynamics 365 Marketing, giving them the capabilities, they need to optimize their marketing campaigns
  • Created marketing and email templates, segments, and journeys for AGA.

Impact

  • AGA now enjoys a 360-degree view of their existing and potential customers
  • A user-friendly and integrated marketing solution that would drill deeper into information, giving them real-time insights into their marketing processes  

FEATURE SUCCESS STORY

US-based medical technology company streamlines client and data management with AlphaBOLD as their Dynamics 365 partner

Working with AlphaBOLD, a global leader in patient-focused medical innovation, optimizes internal processes and removes collaborative inefficiencies with Dynamics 365, allowing for easier data management and sharing across its operations. 

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Why AlphaBOLD for Healthcare and Lifesciences? 

One-stop Technology Services Company 

From Microsoft technologies to Oracle and Google Cloud, our vast experience empowers us to provide unparalleled services across CRM, ERP, DevOps, AI, BI, and a host of other services.

A Solution for Every Challenge 

 Our solutions and services can help you optimize your business from supply chain inefficiencies to warehouse management, process insights from sales to patient care and internal process enhancements. 

Unparalleled Support 

We connect you with our engagement managers when you reach out to us. These business analysts spend time understanding your organization, business strategy, and plans. Once we have identified a gap that technology can solve, we make one (or more) of our practice managers a part of this conversation. 

Successful Technology Revamps

AlphaBOLD has successfully implemented Microsoft Dynamics 365, Office 365, Oracle NetSuite, and various other packaged solutions for medical and life sciences companies across the globe. Our unique ability to provide connected solutions across multiple technology stacks is one reason our client base in the industry is growing.   

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See What Our Clients Have To Say About Us

“We needed a partner to help us implement and configure our Dynamics CRM system. We chose AlphaBOLD based on their expertise within the Microsoft technology stack, as well as their thorough understanding of our industry, business model, and unique challenges. I would highly recommend the AlphaBOLD CRM team.”
JEFF SMITHIT DIRECTOR, JWC ENVIRONMENTAL
JEFF SMITH
"We needed tools that work fast and give us visibility into our internal processes, and needed our team to be able to access, manage, and review data easily. We also wanted to improve our order management and customer support, and that is exactly the reality we are living thanks to AlphaBOLD."
Phil Lubinski OwSenior Manager Customer Service | TaylorMade Golf Companyner & President - Inspire Fitness
Phil Lubinski
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