DC Dental Streamlines Supply Chain Processes and Optimizes Warehouse Management with AlphaBOLD’s Power BI Solution
alphabold
Introduction
Established in 2002, DC Dental is the fastest growing independent dental supplier aiming to satisfy its customers’ needs through three key ingredients; commitment to value, large variety of products with fast delivery, and high-quality customer service.
DC Dental is headquartered in Baltimore, Maryland with a state-of-the-art equipment showroom. They offer technical service to dentists in Virginia, Delaware, Pennsylvania, Washington, D.C., New Jersey and Maryland. DC Dental is dedicated to helping dentists operate efficiently by offering the best prices on dental supplies and equipment.
About AlphaBOLD
AlphaBOLD is a technology services company headquartered in Carlsbad, California. We aim to use technology for solving complex business problems. AlphaBOLD specializes in a range of Microsoft services such as Dynamics 365, SharePoint, BI, AI, IoT, DevOps, and Oracle NetSuite solutions. AlphaBOLD also provides custom solutions for clients from various industries. As a Microsoft Gold Partner, AlphaBOLD has delivered 100+ successful projects.
AlphaBOLD is committed to redefining success in consulting by enabling its worldwide customer base with digital transformation through harmonizing people, business processes, and technology innovation.
Challenges Faced by DC Dental
Over the years, DC Dental grew its operations and started providing to multiple clients based in different cities across the US. By increasing their product demand, they gained access to a bigger market. However, a vast and spread-out supply chain meant that DC Dental needed to improve its warehouse management processes significantly. Initially, DC Dental was struggling with the following:
Basic level interface for warehouse management:
Disparate data between ERP and warehouse management solution:
Inefficient tools to measure employee performance and productivity:
With growing operations, it was becoming difficult for DC Dental to manage excel sheets to measure employee performance. They needed a more organized, optimized, and efficient method to gauge employee performance and isolate problem areas behind late orders. Managing excel sheets was not only proving to be a time-consuming task. It was also becoming increasingly impractical as operations grew.
Therefore, DC Dental was looking for a solution provider to help them simplify their internal processes by introducing new technological advancements that would help them gain more visibility into their warehouse management processes.
Streamlining the warehouse – Enter AlphaBOLD
Optimizing interface with warehouse management analytics :
As DC Dental relied on the WaveTrack warehouse management system to monitor its inventory and warehouse processes, this system merely provided very basic level interfaces. By utilizing Power BI for data modeling and data visualization, AlphaBOLD developed analytics for DC Dental that give them a complete and comprehensive view of all aspects of their warehouses in one single, interactive dashboard.
The new analytics allowed DC Dental to gain more visibility into warehouse management and inventory tracking without navigating back and forth with employees. They could easily manage and track warehouse activities from the dashboard and thus become more time and cost-efficient. This also allowed DC Dental to focus on capacity planning which, as a result, helped reduce the overall risk for the company. They now had efficient inventory monitoring and were able to minimize problem areas such as the impact of replenishment on delivery.
Correlating the warehouse management system with NetSuite:
AlphaBOLD was able to help DC Dental overcome the basic glitches that would result in data discrepancies between their ERP system, i.e., NetSuite, and their warehouse management system, i.e., WaveTrack. Our experts used an in-house built Power BI data connector to fetch data from NetSuite. This was tricky for our BI experts because Microsoft does not support Power BI connectivity with NetSuite. However, the custom connector designed by our talented BOLDEnthusiasts was able to bridge this gap by connecting Power BI with NetSuite.
Our team created a detailed discrepancy report for DC Dental that identified any outstanding orders between NetSuite and WaveTrack. This allowed them to stay ahead of things enabling a proactive approach that kept their systems synchronized.
Employee Performance Visibility:
"By partnering with AlphaBOLD, we were able to streamline our supply chain processes. We now have a much more sophisticated and user-friendly warehouse management system that allows us to track our inventory and the performance of our employees. AlphaBOLD has provided us with the right tools we need to stay ahead of the crowd!"
